📦 Return & Refund Policy
We want you to love your purchase, but if something isn’t right, we're here to help.
✅ Ready-to-Ship Items
You may return or request a refund for any ready-to-ship item within 30 days of delivery, provided that:
The item is unused and in its original condition
It includes all original packaging and documentation
To initiate a return, please contact us at [your email] with your order number and reason for return. Once approved, you’ll receive instructions on how to send the item back.
Refunds will be issued to your original payment method once the item is received and inspected.
❌ Custom-Made Jewelry
Due to the personalized nature of custom-made jewelry, all custom orders are final sale and are not eligible for return or refund.
Each piece is carefully inspected prior to shipping, but if there are any issues with craftsmanship or defects, please reach out and we’ll do our best to make it right.